Our commitment to doing the work responsibly

  • Documented services. We track services and referrals so clients receive better support, while funders and the communities understand the work performed

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  • Client privacy. We protect sensitive information and treat each person’s circumstances with care.

  • Partner coordination. We work with public agencies, community organizations, healthcare providers, and housing resources so people are not left to navigate the system alone.
  • Measurable progress. We focus on safety, stabilization, recovery support, housing mobility, and long-term stability.

House of Dignity 1 & 2

FTS provides transitional housing and supportive services for at least fifteen households in SPA-6, comprising disabled and non-disabled women who are victims of domestic violence. The program provides and coordinates on- and off-site supportive services through a network of service providers

Transitional Housing

FTS also focuses on providing transitional housing and supportive services, including social model substance abuse recovery services, to homeless, mentally ill, and substance-abusing men in South Central Los Angeles

Winter Shelter

FTS operates three winter shelters (SPA 5) for LAHSA between October and March. The WSP is instituted annually during the coldest and wettest months. These three sites offer people experiencing homelessness temporary overnight shelter, meals, and help connecting to supportive services and stable housing

Rapid Rehousing

 

Rapid re-housing is an intervention, informed by the Housing First module, that is a critical part of a community’s effective response to the homeless crisis. Rapid re-housing quickly connects families and individuals experiencing homelessness to permanent housing through an individualized package of assistance that may include time-limited financial assistance and supportive services.

Housing Navigation

Housing Navigation is the largest component of our work, helping individuals and families find appropriate housing that meets their specific needs. Each client has unique housing needs, constraints, and preferences. When a person is referred to Housing Navigation, a Housing Coordinator helps create an individual housing plan with input from the client and everyone involved in that person’s plan of care. Housing Coordinators help clients make decisions by discussing their finances, credit history, supportive service needs, household composition, and other background information relevant to their housing choices.

DHS

Housing for Health is for homeless Health Services patients with complex medical and behavioral health conditions. Coordinated Entry System Access Centers are call-in or drop-in locations where people experiencing homelessness can gain initial access to housing and supportive services and receive referrals to Interim Housing programs for persons experiencing unsheltered homelessness. Referrals to emergency services (domestic violence, emergency physical and mental health care) and other supportive services (mental health, workforce development, etc.). Referrals to, or direct provision of, basic services such as food provision, storage, and hygiene services

Family Crisis Housing

Some of the program’s primary objectives are to provide housing, medical, and supportive services, facilitate family reunification, improve health, and promote self-sufficiency and economic independence among families

Department of Mental Health

Individuals who are homeless can access any DMH services, including urgent care centers, psychiatric hospitals, emergency response, community-based outpatient clinics, and homeless outreach. All programs are expected to help clients meet recovery goals, including housing goals, by completing the Coordinated Entry System survey and entering the survey into the Specialized DMH programs that target individuals who are homeless.

Warm Handoff

Enables community-based organizations to provide reentry services to eligible participants. Case managers assess individuals’ needs and refer them to services such as medical and mental health care, substance abuse treatment, legal services, and workforce development centers. These services, together with the Housing and Services Plan, aim to remove obstacles and help ensure that participants can secure permanent housing.

Permanent Housing

Provides long-term rentals for housing homeless and chronically homeless individuals and families. The program targets vulnerable populations such as seniors, families, transition-aged youth, and veterans. All who suffer from homelessness are welcome.

Time Limited Subsidy

The Time Limited Subsidies and Prevention programs support low-income residents and families who remain rent-burdened. The program is designed to help individuals, youth, and families achieve housing stability and to prevent homelessness or reentry into homelessness.

Tradition of Service

First To Serve understands the responsibility that comes with serving the public sector, as well as the families and communities we serve.

Our role is direct service. We help people stabilize, connect to care, and move toward housing and recovery. We do this through documentation, coordinated care, and clinical best practices.